Zendesk to Slack Ticket Claimer

Claim a ZD ticket and post to Slack This extension adds a set of customisable buttons to every Zendesk ticket that fire a POST request to a Slack webhook with the ticket number and a Slack user ID as arguments in JSON that looks like this: { "ticket_number": "ticketNoFromZD", "slack_user": "U123456789", "button_text": "textOnButtonClicked" } It also allows the buttons created to be exported as a file and added into other instances of the extension