Izza Bot

A Chrome extension to speed up delivery customer service via WhatsApp. 🎨 Completely redesigned interface ▎ ▎ Izza has a new look! We replaced the old top bar with a modern side panel reflecting the Cliente Fiel identity, making customer service more organized and ▎ productive. ▎ ▎ ✨ Everything about the customer in one place ▎ • Name, phone number and classification medal (🥇 Gold / 🥈 Silver / 🥉 Bronze / ⭐ Regular) ▎ • "New customer" badge for customers who are not yet registered ▎ • Addresses, last order, loyalty card and latest review — all in expandable sections ▎ • Editable note about each customer (highlighted box) ▎ • Quick editing of customer details ▎ ▎ ⚡ Quick actions ▎ • Send a welcome message ▎ • Send a menu with an order link ▎ • Turn automated service on or off for each conversation ▎ • Instant alert when a customer requests #atendente ▎ ▎ 📣 Message campaigns (new!) ▎ Send batches using either the Official Meta API (safer) or directly through WhatsApp Web. A wizard with confirmation to prevent accidents, pacing controls (20–40s, 30–60s, 60–120s), ▎ pause/resume/cancel and a progress bar visible even when the panel is closed. ▎ ▎ 🛠️ Better usability ▎ • Resizable panel — drag the edge to adjust ▎ • Hide the panel with one click (bring it back using the floating Izza logo) ▎ • Automatic detection of the real phone number for conversations with @lid (the new WhatsApp standard) ▎ • Support integrated directly into the conversation ▎ ▎ 🚀 Performance improvements ▎ Fewer console logs, smarter polling and periodic cache cleanup for a lighter WhatsApp Web experience. ▎ ▎ --- ▎ Update your extension and check out the new experience! If you have questions, contact our support team directly using the 💬 Support button in the panel.